Privacy Policy

At Toupitch, safeguarding your privacy is our top priority. This Privacy Policy details how we collect, use, disclose, and protect the information you provide when using our website.

Information We Collect

Personal Information

When you create an account, place an order, or communicate with our customer service, we may collect personal details like your name, email address, shipping and billing address, phone number, and payment information. This helps us process your orders, deliver purchases, and offer customer support.

Non-Personal Information

We gather non-personal data, including your IP address, browser type, device information, and browsing behavior on our site. This data helps us improve website performance, analyze trends, and personalize your shopping experience.

How We Use Your Information

We use the collected information to process and fulfill your orders, provide customer service, send order updates, and communicate with you about promotions, new products, and special offers. Additionally, we use it to enhance website functionality, improve user experience, and conduct market research.

Information Sharing and Disclosure

We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering packages. These providers are contractually obligated to maintain the confidentiality of your data. We may also disclose your information if required by law, to protect our rights, or in response to a legal request.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or misuse. This includes encryption of sensitive data, secure servers, and strict access controls. However, no method of data transmission over the Internet is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights, contact our customer service team at [email protected].

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

By using our website, you consent to the terms of this Privacy Policy. If you have any questions or concerns, don't hesitate to reach out to us.